Voice and artificial intelligence

An AI agent that speaks on the phone

It calls the customer with a human-like voice, holds a real conversation, understands the answers, validates the lead and records everything in customer service.

What you get

  • Agents with human-like voices
  • Understands the customer answer
  • Lead validation
  • Calling at scale
  • Outcome recorded on the contact
  • CRM integration
The problem today

Calling everyone is impossible

Confirming appointments, reminding about due dates and reviving stalled quotes takes an army on the phone.

An automated recording understands no answer: if the customer wants to reschedule, somebody has to call again.

What was agreed on the phone never reaches the customer history.

How CINNDI solves it

It is not a recording, it is a conversation

The agent speaks, listens to the answer and keeps the dialogue going. It confirms an appointment, understands that the customer wants to reschedule and records the new date — without forcing anyone to press keys.

01 What was said and the outcome stay on the contact, together with the messages from the other channels.
02 It qualifies the website lead before taking up the rep time.
03 It calls your base at scale, without hiring anyone else.

Optional module, added to the monthly fee. Call minutes are paid separately, with credits added directly in the platform.

Common questions

Can the customer tell it is an AI?

The conversation is natural and to the point. The agent introduces itself on behalf of your company and, when the subject calls for it, a person takes over.

Does it also answer incoming calls?

The module focuses on outbound calls made by the agent. For inbound, the operation uses the platform telephony features.

How is it charged?

The module adds to the monthly fee and call minutes are paid separately, with credits added directly in the platform.