Facebook Messenger inside your customer service
Whoever messages the page lands in the same queue, with the same history and the same CRM as the other channels.
What you get
- Page conversations in the panel
- Queue and owner per conversation
- Chatbot and quick replies
- Unified history per contact
- Service with AI
- Tags and organization by department
Nobody opens the Facebook inbox
A quote request arrives on Messenger and is only seen days later, when the customer has already bought elsewhere.
The page password is with one person only, and that person is not the one answering.
An ad pointing to Messenger creates conversations the sales team never even hears about.
The Facebook page starts paying off again
Once the page is connected to CINNDI, the message arrives together with WhatsApp and Instagram, with an alert, a queue and an assigned owner. Service happens where the team already works.
Common questions
Does it work with several pages?
Yes, you can connect the page that serves your operation and, as needed, work with more than one connection.
Do conversations disappear if I disconnect?
No. The history already recorded stays in the panel and in the CRM.
Is there an extra cost?
No. Messenger is already included in all four plans.
Want to see this running in your operation?
Our team shows the platform working with your own case, no fluff.