Telegram handled by the same team, in the same panel
Whoever prefers Telegram is still served with history, tags and reports, without one more app open all day.
What you get
- Telegram conversations in the panel
- Chatbot and quick replies
- Distribution by department
- History alongside the other channels
- Service with AI
- Tags and service queues
One more channel, one more open window
Every new channel becomes one more app for somebody to watch during the workday.
What is handled on Telegram shows up in no report at all.
The way of serving changes from channel to channel, and the company standard is lost.
One more channel, without one more team
Telegram joins the same queue the team already follows. Chatbot, quick replies, distribution by department and CRM records work exactly as in the other channels.
Common questions
Do I need a Telegram bot?
Yes, the connection is made through a bot of your own company, created inside Telegram and linked to the platform.
Does it work with groups?
The focus is one-to-one service, which is where the sale happens and the history makes sense.
Is it charged separately?
No. The Telegram connection is already included in all four plans.
Want to see this running in your operation?
Our team shows the platform working with your own case, no fluff.