AI that answers, qualifies and hands over at the right moment
It answers the repetitive part, understands audio and slang, collects what your team needs to know and calls a human when the conversation calls for it.
What you get
- Natural answers, with context
- Understands audio and slang
- Automatic lead qualification
- CRM filled in automatically
- Handover to a human
- Analysis of conversations and agents
- Text answers powered by GPT
- Works on every channel
- Answers after hours
- Conversation summary for the rep
- Knowledge base about your business
- Handover by topic or department
The team spends the day answering the same thing
Price, deadline, address and opening hours eat up the time that should go into negotiating.
After hours and on weekends the customer is left hanging and goes to a competitor.
The lead reaches the rep raw, and they have to ask everything all over again.
A menu-tree chatbot annoys more than it helps, and the customer types "agent" on the first screen.
An AI that talks like a person
The AI works from your own business content and answers naturally, understanding even audio and slang. When the customer asks for a special deal, complains or is ready to close, the conversation goes to the right person with a summary of what was said.
Common questions
Does it answer anything at all?
It answers from the content you define about your business: products, prices, deadlines, rules. Anything beyond that is routed to an agent.
Can the customer tell it is a bot?
The conversation is natural, with no option menu. And when the subject calls for it, a human takes over with the full context.
Which AI is used?
For text answers the default is GPT. For voice you choose: the platform built-in voice, at no cost, or ElevenLabs, Grok and Cartesia, which are paid separately.
Do I need an API key?
Yes, to use the AI in customer service you need a key with usage credits.
Want to see this running in your operation?
Our team shows the platform working with your own case, no fluff.